Whelp, BABs. Turns out the hotel contract that I raved about in my previous post got pulled.
Last week Monday, I gleefully took my lunch hour to walk up to the hotel to drop our contract off. The hotel was more beautiful than the pictures. The historic look of the hotel would be perfect for our photos. I ended up more excited about our Plan B than I was about our Plan A. The woman at the front desk was pleasant and the doorman made me smile.
Before I dropped it off, I emailed my hotel contact and asked that he let me know when he’s received it, since I was dropping it off at the front desk and it had my credit card information on it. I didn’t hear from him. I didn’t want to be a pest, so I waited until Wednesday and asked him again if he’d received it.
A few hours later, I get an email from my contact’s boss, the Director of Sales for the hotel. She asked me to give her a call regarding our guests’ minimum nights stay, and a food and beverage minimum on the dressing rooms we’ve reserved.
I knew what she was calling about. It was the exact two things that I had questioned on my contract that were removed. Our guests were going to have to stay two nights to get the discounted rate, and there was a $200 food and beverage minimum. The two nights stay was going to be a deal breaker for us, so I plainly asked if that’s what the issue was, and if there was any wiggle room on it.
The answer regarding wiggle room was a pleasant and barely apologetic no. She was sorry about the miscommunication, but the hotel requires this of all their wedding blocks.
I was disappointed that the hotel made no effort to work with me. With rooms, after party bar tabs and brunch the next day, they probably lost close to $3000. My feelings on these sort of things is always to wash my hands of it and move on. I don’t dwell.
On to Plan C.
Plan C is a great hotel, a few more blocks away than I would prefer, but still only eight blocks from our venue. It’s maybe a little more modern looking than we had hoped, but they were responsive, friendly and gave us everything we asked for. Contract is signed, delivered and countersigned.
It is important to us, myself in particular, to have gift bags at the hotel. I know it’s just a little thing, but I feel like people are spending a lot of money to come in from out of town. It’s a small gesture of appreciation for those who went the extra mile, literally. We couldn’t do that without a room block. I also wanted to make sure everyone wasn’t scattered and could easily attend preceremony and after party things.
So, the moral of my last post was to read your contracts carefully. The moral of this one is even when you do, things can still change, and having plans A, B and C at the ready, is crucial.